Lauren Franke

Digital Banking Operations Specialist

Madison East

608.842.5027

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Lauren Franke is a Digital Banking Operations Specialist who helps protect clients from fraud and safeguards their personal and financial information. After spending more than five years in the banking industry, Lauren has developed the attention to detail, timeliness, and accuracy that allows clients to have confidence that their transactions are handled correctly.

Lauren takes the time to get to know her clients and their banking habits. As a result, she can spot scams and intervene before a customer suffers a financial loss. This level of care allowed Lauren to assist a client who’d fallen victim to fraud to return his account to good standing and put safeguards in place to prevent future issues.